Last modified at 3/16/2014 12:18 PM by Koen Zomers
It is possible to bind an e-mail address to a SharePoint 2010 list so that you can create a listitem simply by sending an e-mail to the e-mail address. To set up incoming e-mail on SharePoint 2010, follow these steps:

Configure SMTP Service

  1. On the SharePoint server, open the server manager
  2. Go to features and click Add Features
  3. Select SMTP Server and click continue on the informational box that states that the SMTP Server depends on other components
  4. Click Next three times and then click Install
  5. Click close once the installation is done and close the server manager
  6. Open up the Windows start menu and go to Administrative Tools followed by a click on the IIS 6 Manager
  7. Expand the nodes at the left until you see the SMTP Virtual Server #1 node
  8. Right click on the SMTP Virtual Server node and open up its properties
  9. On the General tab Enable logging
  10. On the Messages tab uncheck the topmost two checkboxes
  11. On the Delivery tab click Advanced and enter the address of the outgoing SMTP e-mail in your network in the smart host field
  12. Close the boxes
  13. Rightclick on the Domains node under the SMTP Virtual Server node and go to New followed by Domain
  14. Specify the domain type alias and click next
  15. Enter the subdomain which you want to dedicate to SharePoint. This must be a subdomain and may not be your main domain (i.e. sharepoint.domain.local is okay whereas domain.local is not). Beware that the rename domain function does not work, so if you change your mind after having created a domain alias, delete the old one and create a new one again instead.
  16. Close the IIS 6 manager

Configure Central Administration

  1. Open the SharePoint Central Administration website
  2. Go to System Settings
  3. Under E-mail and Text Messages (SMS) go to Configure incoming e-mail settings
  4. Under enable sites on this server to receive incoming e-mail select Yes
  5. Under settings mode select advanced
  6. Under directory management service select No
  7. Under Incoming e-mail server display address enter the domain name as specified in step 15 of the previous section
  8. Under e-mail drop folder enter C:\Inetpub\mailroot\drop
  9. Click OK

Configure Exchange Server

  1. Log in to your Microsoft Exchange 2010 server
  2. Open the Exchange management console
  3. Expand the tree at the left and go to Microsoft Exchange \ Microsoft Exchange On-Premises \ Organization Configuration \ Hub Transport
  4. Go to the Accepted domains tab
  5. In the right pane click on New Accepted Domain
  6. In both the name and accepted domain fields enter the domain you entered at step 15 of the first section
  7. Select the internal relay domain option and click next
  8. Once created, click Finish to close the dialog box
  9. Go to the Send Connectors tab
  10. In the right pane click on New Send Connector
  11. Enter as a name: Mail relay to SharePoint 2010
  12. As the intended use select custom and click next
  13. Click on the Add button
  14. In the address space field enter the domain you entered at step 15 of the first section
  15. Click Next
  16. Select the route mail through the following smart host option
  17. Click add and enter the domain name or IP address of your SharePoint 2010 server
  18. Click three times Next followed by a click on New
  19. Once created click Finish to close the dialog box
  20. Close the Exchange Management Console and log out of your Exchange server

Configure SharePoint List

  1. Go to the SharePoint 2010 list for which you want to enable incoming e-mail
  2. Go to the list settings
  3. If the list type supports incoming e-mail, it shows at the right the Incoming e-mail settings link. If it's not shown, the list does not support incoming e-mail. If it is shown, click on it.
    ListSettingsIncomingEmail.png
  4. You can now configure the settings as you wish. Remember that the part behind the @ is configured in the Central Administration for the whole farm and can not be changed here, just the part in front of the @.

    ListSettingsPage.png

A nice tutorial video can be found at: http://technet.microsoft.com/en-us/sharepoint/Video/ff679958